Terms & Conditions
Last updated: 26 June 2026
Welcome to thelavier.com. This website is operated by Lavier International Sdn Bhd, registration number 201801020088 (1282107-W), with registered address at 17-4, Jalan USJ Sentral 1, Subang Jaya, Selangor.
By accessing our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Us
In these Terms & Conditions, “Lavier”, “we”, “our”, or “us” refers to Lavier International Sdn Bhd. “You”, “customer”, or “user” refers to any person who visits, browses, purchases, or uses our website.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse our website, attempt to gain unauthorised access, interfere with the website’s operation, upload harmful files, or use the website in a way that may damage our business, website, systems, or other users.
We reserve the right to restrict, suspend, or terminate access to our website if we believe there is any misuse, fraudulent activity, or breach of these Terms & Conditions.
3. Product Information
We aim to provide accurate product descriptions, pricing, images, ingredients, usage directions, and other information. However, product images are for illustration purposes only and may differ slightly from the actual product due to packaging updates, lighting, screen settings, or product batch differences.
Product information on this website is provided for general reference only and should not be treated as medical advice. If you are pregnant, breastfeeding, under medical treatment, have allergies, or have any health condition, please consult a qualified healthcare professional before using any wellness, supplement, skincare, or personal care product.
4. Pricing & Payment
All prices displayed on our website are in Malaysian Ringgit (RM), unless stated otherwise. Prices may change from time to time without prior notice.
The final amount payable may include product price, delivery fee, taxes, discounts, or other applicable charges. The total payable amount will be shown before you confirm your order.
We accept payment methods displayed at checkout. By placing an order, you confirm that the payment details provided are valid and that you are authorised to use the selected payment method.
5. Orders & Acceptance
After you place an order, you may receive an order confirmation by email, WhatsApp, or other available communication channels. This confirmation means we have received your order, but it does not guarantee acceptance if there is a payment issue, pricing error, stock issue, or other valid reason.
We reserve the right to reject or cancel any order if:
The product is out of stock
Payment is not completed or cannot be verified
The information provided is incomplete or incorrect
There is a pricing, product, or website error
We suspect fraud, abuse, or unauthorised activity
Delivery is not available to the provided address
If payment has been made for a cancelled order, we will arrange a refund using our available refund method.
6. Delivery & Shipping
We will arrange delivery to the address provided during checkout. Please ensure that your name, phone number, and delivery address are complete and accurate.
Estimated delivery time may vary depending on your location, courier service, public holidays, order volume, weather conditions, or other circumstances beyond our control.
Risk of loss or damage to the product may pass to you once the product has been handed over to the courier or delivered to the address provided, except where the loss or damage is caused by our error or as required under applicable law.
7. Promotions, Discounts & Vouchers
From time to time, we may offer promotions, discounts, vouchers, free gifts, bundles, or special campaigns. These offers may be subject to specific terms, validity periods, minimum purchase amounts, stock availability, or other conditions.
We reserve the right to amend, withdraw, or cancel any promotion at any time without prior notice if there is abuse, error, misuse, or operational need.
8. Account Registration
You may be required to create an account to use certain features of our website. You are responsible for keeping your account login details confidential and for all activities under your account.
Please notify us immediately if you suspect unauthorised use of your account.
9. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are subject to our Return & Refund Policy. Please read the policy carefully before placing an order.
Nothing in our Return & Refund Policy is intended to limit your rights under applicable Malaysian consumer protection laws.
10. Intellectual Property
All website content, including text, graphics, images, product photos, layout, branding, logos, videos, icons, and other materials, belongs to Lavier International Sdn Bhd or its respective content owners.
You may not copy, reproduce, distribute, modify, publish, or use our website content for commercial purposes without our written permission.
11. Reviews, Testimonials & User Content
If you submit reviews, testimonials, feedback, photos, or comments to us, you grant us permission to use, display, reproduce, and share such content for marketing, website, social media, or business purposes, unless you inform us otherwise in writing.
You must not submit content that is false, misleading, offensive, defamatory, unlawful, or infringes the rights of others.
12. Third-Party Links & Services
Our website may contain links to third-party websites, payment gateways, courier tracking pages, social media platforms, or other external services. We are not responsible for the content, privacy practices, security, or actions of third-party websites or service providers.
13. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of our website, products, or services.
We do not guarantee that our website will always be available, error-free, uninterrupted, or free from viruses or harmful components.
14. Indemnity
You agree to indemnify and hold Lavier International Sdn Bhd harmless from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, breach of these Terms & Conditions, violation of any law, or infringement of any third-party rights.
15. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updated version will be posted on this page with the latest updated date. Continued use of our website after changes are posted means you accept the updated Terms & Conditions.
16. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any dispute shall be subject to the jurisdiction of the courts of Malaysia.
17. Contact Us
For questions about these Terms & Conditions, please contact us through our official customer service channel stated on our website.
Lavier International Sdn Bhd
Registration No.: 201801020088 (1282107-W)
Address: 17-4, Jalan USJ Sentral 1, Subang Jaya, Selangor
