STANDARD SHIPPING & PROCESSING
All orders made in Lavier Malaysia Online Store will be couriered via standard shipping service upon order payment confirmation. As for the moment we only provide shipping service to all states in Malaysia area. Orders will only be delivered to street addresses in Malaysia. PO Box addresses are not accepted.
Orders are shipped on business days only (Monday-Friday before 12pm, excluding Malaysia Public Holidays). Orders made after 12pm will be processed on next business day. Our delivery take within 1-3 business days for West Malaysia, and 2-5 business day for East Malaysia with exceptions of additional working days during promotion/holiday period.
Once your orders have been picked up by our assigned courier partners, you will receive tracking number in the shipment confirmation email. Shipping tracking number will be available on the courier tracking site in the next 24 hours, as the item has only just been shipped.
Flat-rate shipping charge of RM8.00 for every single order applied to West & East Malaysia.
Free shipping is provided if the order (after discount, if applicable) is RM200 and above.
We does not provide you with a self-service delivery location to pick up your orders.
Please note that you will have a sign for your order. If you are not available to receive the order, please call the assigned courier partner and provide your tracking number to arrange for a redelivery. If our partners are unable to reach you after multiple attempts, your package will be returned to Lavier Malaysia. Should you face any problems, please contact our Customer Service.
We regret that we do not ship outside of Malaysia at this time for orders placed at Lavier Malaysia. If you wish to ship an order internationally, please contact our Customer Service.